If this does not solve your issue, there might be chances that the Outlook email settings are not correct. Verify the password by logging in to your profile in Outlook. If you have recently changed the Outlook.com password then you must change the account password in Outlook as well. Here is how to change the password as required:
- Go to the File menu->Info->Select the Account Settings
- In the Account Settings dialog window: select account where you need to change the password and click Change
- Type a new password in the corresponding field and Click Next to finally finish the process.
If the account is not properly authenticated with the Server, then you must check the settings and do the required. In Outlook 2010, you need to go to the File tab, Click Account Settings and Double click the Advanced Tab. Click on Tools menu ->Accounts settings and go to Email. Switch to the Outgoing Server Tab and check if the Outgoing Server Port number is correct (it should be 25 for SMTP accounts).
If the Outlook is set to work offline, then change it to “Online” mode. Go to Send/Receive tab -> Preferences group -> click the Work Offline button to toggle it off. Check in task bar if program is using MS Outlook. In case of virus attacks, some process might be using the email application at the back. You need to stop the process and remove the virus from the system. These could be few tricks to deal with the email stuck situation. However, if nothing resolves it, the MS Outlook might be damaged or some OST file with it and the best way to repair OST file is by downloading a third party tool for it.
Kernel for OST to PST Conversion performs quick and easy OST repair and saves everything in PST, EML, MSG or DBX format as required. The software requires no technical expertise and can be used by anyone. The tool repairs emails, calendars, contacts, tasks, posts, task requests, journals, notes, appointments, meeting requests, distribution lists, etc. with complete accuracy in less time. It allows user to save specific items based on given criteria and fully supports password protected OST file conversion also. Also available in trial version to try the tool before purchase, this is the best solution to deal with OST damage situations. Download free version : http://www.osttopsttools.com/